Helen | Knitted Wool Jumper
Helen | Knitted Wool Jumper
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Returns and refunds
Returns and refunds
You can request a return within 14 days of delivery: items must be unworn, unwashed, and with original tags. Refunds will be issued to the original payment method (or as store credit, if applicable) according to our policy.
Washing instructions
Washing instructions
To maintain color, shape, and quality, wash at 30°C (delicate cycle) with like colors and inside out, avoid bleach and fabric softeners, and air dry whenever possible (avoid high temperatures in the dryer).
Helen | Wool Turtleneck Jumper for Winter
Face the colder season with the Helen jumper, designed to offer warmth and comfort while maintaining a sophisticated style. The high neckline helps shield you from the cold, while the wool texture provides a cosy and comfortable feel, ideal for cooler days.
Classic Design with Refined Details
Crafted with a premium wool blend, the Helen jumper offers a balanced combination of elegance and comfort. Its turtleneck design and knitted texture add a refined touch, making it versatile for a variety of outfits. Ideal to wear on its own or layered under jackets and coats for a warm and polished look.
Frequently asked questions
FAQs
1) How long does it take to receive my order?
Delivery times are approximate and are displayed at checkout; you'll receive a tracking email as soon as your order ships.
2) Where do you ship?
We offer shipping to a range of locations. Delivery availability and times may vary depending on your location.
3) Can I return an item if I’m not satisfied?
Yes, you can request a return if you are not satisfied with your purchase. Please refer to our return policy for full details.
4) What should I do if I receive a defective or damaged item?
If your item arrives damaged or defective, please contact our customer support team as soon as possible with your order details and photos if applicable.
5) How can I contact customer service?
You can reach our customer support team via email or through the contact form on our website. We aim to respond as quickly as possible.
7) How do I choose the right size?
We recommend checking our size guide available on the product page. If you are between sizes, consider selecting the option that offers the most comfortable fit for you.
