Privacy Policy
Last updated: April 3, 2025
This Privacy Policy describes how Beauty Diamond (the “Site”, “we”, “us”, or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase from beautydiamond.co (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we refer to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly From You
Information that you submit directly to us through our Services may include:
- Contact details including name, address, phone number and email.
- Order information including name, billing address, shipping address, payment confirmation, email address and phone number.
- Account information including username, password, security questions and other information used for account security purposes.
- Customer support information including information you choose to include in communications with us, for example when sending a message through the Services.
Some features of the Services may require you to provide certain information directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). For this purpose, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the Services.
Information We Obtain From Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors who collect payment information (for example bank account details, credit or debit card information, and billing address) in order to process payments and fulfil your orders.
- When you visit our Site, open or click emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries and cookies.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.
How We Use Your Personal Information
- Providing products and services. We use your personal information to provide the Services in order to perform our contract with you, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges or other transactions, creating and managing your account, arranging shipping and facilitating returns and exchanges.
- Marketing and advertising. We may use your personal information for marketing and promotional purposes, including sending marketing communications via email, SMS or other channels and showing advertisements related to products and services available on our Site.
- Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or harmful activities.
- Customer communication and service improvement. We use your personal information to provide customer support and improve our Services.
Cookies
Like many websites, we use cookies on our Site. For specific information about the cookies used in connection with operating our store through Shopify, please visit https://www.shopify.com/legal/cookies.
We use cookies to operate and improve our Site and Services, to remember your actions and preferences, and to perform analytics in order to better understand user interaction with the Services.
How We Disclose Your Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.
- Service providers who perform services on our behalf (such as IT management, payment processing, analytics, customer support, order fulfilment and shipping).
- Business and marketing partners to provide services and advertising.
- Affiliates within our corporate group.
- Legal authorities where required to comply with applicable law or to protect our rights and services.
Third-Party Websites and Links
Our Site may contain links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with us, you should review their privacy policies and terms.
Children’s Data
The Services are not intended for children and we do not knowingly collect personal information from children.
Security and Retention of Your Information
No method of transmission over the Internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information.
- Right of access
- Right to deletion
- Right to correction
- Right to data portability
- Right to opt-out of certain data uses
- Right to restrict processing
- Right to withdraw consent
Complaints
If you have complaints about how we process your personal data, please contact us using the details below.
International Users
Your personal information may be transferred, stored and processed in countries outside your country of residence.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
Email: info@beautydiamond.co
Address: San Roke Kalea 22, Donostia, SS, 20009, ES.
For the purposes of applicable data protection laws, we are the data controller of your personal information unless otherwise stated.