Rosanna | High Neck Jumper
Rosanna | High Neck Jumper
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Returns and refunds
Returns and refunds
You can request a return within 14 days of delivery: items must be unworn, unwashed, and with original tags. Refunds will be issued to the original payment method (or as store credit, if applicable) according to our policy.
Washing instructions
Washing instructions
To maintain color, shape, and quality, wash at 30°C (delicate cycle) with like colors and inside out, avoid bleach and fabric softeners, and air dry whenever possible (avoid high temperatures in the dryer).
Softness and elegance in every detail
Discover Rosanna, the turtleneck jumper designed to accompany you with style throughout the colder season. Its clean lines and high neckline create a refined and polished look, ideal for everyday wear or for more elegant occasions.
A versatile turtleneck for effortlessly refined outfits
Rosanna pairs easily with tailored trousers, jeans or skirts, allowing you to create casual-chic or more formal looks. An essential piece to enhance with accessories and layering, perfect for autumn and winter.
Frequently asked questions
FAQs
1) How long does it take to receive my order?
Delivery times are approximate and are displayed at checkout; you'll receive a tracking email as soon as your order ships.
2) Where do you ship?
We offer shipping to a range of locations. Delivery availability and times may vary depending on your location.
3) Can I return an item if I’m not satisfied?
Yes, you can request a return if you are not satisfied with your purchase. Please refer to our return policy for full details.
4) What should I do if I receive a defective or damaged item?
If your item arrives damaged or defective, please contact our customer support team as soon as possible with your order details and photos if applicable.
5) How can I contact customer service?
You can reach our customer support team via email or through the contact form on our website. We aim to respond as quickly as possible.
7) How do I choose the right size?
We recommend checking our size guide available on the product page. If you are between sizes, consider selecting the option that offers the most comfortable fit for you.
